Privacy Policy
Privacy Policy
Last updated: 8 April 2026
Hindu Religious Items (hindureligiousitems.com) is operated by Luv Nathadwarawala from Vadodara, Gujarat, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you consent to the practices described herein.
1. Information We Collect
Information you provide directly: Name, email address, phone number, shipping and billing address, and payment information when you place an order, create an account, or contact us.
Information collected automatically: When you browse our store, we automatically receive your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. We also collect device information and location data (country/region level) for currency conversion and analytics purposes.
2. How We Use Your Information
We use the information we collect to: process and fulfil your orders; communicate with you about orders, products, and promotions (with your consent); improve our website and customer experience; prevent fraud and maintain security; comply with legal obligations; and conduct analytics to understand shopping behaviour.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or a jurisdiction with similar data protection laws, our legal bases for processing your personal data are: Contract performance (to fulfil your orders); Legitimate interests (to improve our services and prevent fraud); Consent (for marketing communications — you may withdraw consent at any time); and Legal obligation (to comply with applicable laws).
4. Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more information, please read Shopify's Privacy Policy.
5. Payment Processing
We use Razorpay as our primary payment gateway. When you make a purchase, your payment information is processed directly by Razorpay. We do not store your credit card or bank details on our servers. Razorpay is PCI-DSS compliant and adheres to industry security standards. For more information, please read Razorpay's Privacy Policy.
Shopify Payments may also process transactions where applicable, adhering to PCI-DSS standards managed by the PCI Security Standards Council.
6. Third-Party Services
We use the following third-party services that may collect, use, and disclose your information:
Google Analytics: To understand how visitors use our site — pages visited, time spent, traffic sources. Google Analytics uses cookies. You can opt out via the Google Analytics Opt-out Browser Add-on.
Google OAuth: We use Google's authentication services for certain internal business tools. If you interact with these services, Google's privacy policy applies.
Clipping Magic: Used for product image editing. No customer data is shared with this service.
WhatsApp: We may communicate with you via WhatsApp for order updates and customer support. WhatsApp's privacy policy governs the use of that platform.
Third-party providers will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. The cookies we use include:
Essential cookies: _session_id (session management), cart (shopping cart contents, 2 weeks), _secure_session_id (secure session), storefront_digest (password-protected store access).
Analytics cookies: _shopify_visit (30 minutes, visit tracking), _shopify_uniq (daily, unique visitor count), PREF (Google tracking).
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our store.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate data.
Right to erasure: Request deletion of your personal data (subject to legal retention requirements).
Right to restrict processing: Request that we limit how we use your data.
Right to data portability: Request your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interests or for marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at Admin@HinduReligiousItems.com. We will respond within 30 days.
9. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is retained for tax and legal compliance purposes. You may request deletion of your account and associated data at any time.
10. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. All data is transmitted using SSL/TLS encryption. Payment information is handled by PCI-DSS compliant processors. Although no method of transmission over the Internet is 100% secure, we implement generally accepted industry standards to protect your data.
11. International Transfers
Your information may be transferred to and processed in India, where our business is based. If you are located outside India, please be aware that data protection laws may differ from your jurisdiction. By using our services, you consent to the transfer of your information to India.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
13. Email Marketing
With your permission, we may send you emails about our store, new products, and other updates. You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
14. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please contact our Privacy Officer:
Email: Admin@HinduReligiousItems.com
Address: Hindu Religious Items, First Floor, Shreeji Chambers, 3 Sampatrao Colony, Alkapuri, Vadodara 390020, Gujarat, India